SHIPPING
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Orders will be processed within 1-3 business days after purchased (Allow 3-4 weeks if purchasing the fave six when out of stock)
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We ship through U.S.P.S First Class in 3-5 business days.
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We are not responsible for lost or stolen packages.
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For international shipping, please e-mail us for a quote.
RETURNS
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We're die-hard fans of our own work and we're sure you'll love it too. But your satisfaction is paramount! Items can be returned within 15 days. Items must be unused, undamaged, and in their original packaging to qualify for a refund. For orders with custom labels, you have the choice to keep the labels or we'll recycle it for you, this portion of the order will not be refunded. Send an e-mail to initiate a return. We will review your request and respond with a shipping label.
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*Original shipping costs are non-refundable.
FDA NOTICE
FDA regulations prohibit bath and beauty products from claiming therapeutic effects. We are not healthcare professionals at Olive Culture LLC and do not claim that the use of our products will treat any physical or mental conditions. Our information and recommendations are relevant to the properties of the ingredients used in our products.
FORMULA
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Olive oil is a mainstay of our formula. All equipment used in production come in contact with ingredients listed in each item.
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All soaps are made with lye. It is a natural substance made from wood ash. After the saponification or curing period, the final product no longer contains lye.
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Our fragrance blends are free from carcinogens, reproductive toxins, and other potentially hazardous chemicals often found in commercial products.
ALLERGIES
We recommend you perform an allergy test for each product on a small patch of skin prior to using. Products are exposed to Olive Oil, Coconut Oil, Avocado Oil, Lard, Shea Butter, Kokum Butter, Grapeseed Oil, Castor Oil, and a variety of raw additives.
SHELF LIFE
Our soaps are free of preservatives and are meant to be used within a reasonable amount of time--cool & dry storage recommended. Do not hoard Olive Culture Soaps! Use within 6 months to a year, and because of its nature, each bar may begin to discolor, and the scent may fade as well. Olive Culture LLC cannot be held responsible for products after the final sale.